Frequently Asked Questions

FAQ

How do I download the Vuuka app?

How do I create an account on Vuuka?

How do I login to my Vuuka account?

How do I browse clubs?

How do I browse events?

How do I view my purchases?

How do I refill my wallet?

How do I update my profile settings?

What is transferring?

How do I transfer a purchase?

When can I transfer a purchase?

How do I use a promoter discount code?

What do I need to show at the event/club entry after purchasing with Vuuka?

Where do I find my purchase confirmations?

How do I logout of my account?

I’m stuck on the app logout screen, how do I exit?

How to I check my notifications?

How do I delete my notifications?

How do I filter by cities when exploring events and clubs?

Is there a search function?

How do I view club amenities and features?

How do I enter my credit card?

How do I add or change my profile picture?

How do I purchase event entry?

How do I purchase table service at an event?

How do I purchase table service for a club?

How do I purchase extra bottles when purchasing table service?

How many guests are included in the table I am about to purchase?

How many bottles are included in the table I am about to purchase?

How do I cancel my purchase?

How can I rate a club?

How can I instantly call a club?

How do I get directions to a club?

How can I instantly visit a club’s website?

How do I get my club on Vuuka club’s list?

I see my club on Vuuka, how do I claim my business?

Somebody already claimed my club, what do I do?

How do I schedule a demo?

How I download the partner app?

I need technical support.

I need help using Vuuka.

How do I become a promoter on Vuuka?

How do I download the promoter app?

How do I find events to promote on the app?

How do I become a promoter for a club?

How do I find the clubs that I am promoting on the Vuuka app?

How do I use the promote tools to promote events on the app?

Where do I find my promoter code?

How do I view an event’s details?

I have a question that I need help with.

How do I logout of the app?

How to I check my notifications?

How do I delete my notifications?